2022 Customer Service Representative - Retail

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.

Your role

The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.

Training, development & rotations

• Communication Skills Training
• Production Training

Compensation & benefits

• Dental, Miscellaneous allowance, Medical, Business (e.g. Shirts), Group life insurance
• HMO on Day 1 of Employment
• Above-Average Salary and Premium Benefits
• Multinational Fortune 500 Company

Career progression

Your job growth is important to us and they're working hard to find the right opportunity that fits your long-term career goals. At Cognizant, they embrace diversity. They believe it’s what helps us thrive. Their goal is to include everyone at the table and to value and respect their unique voices and backgrounds. You’ll find the opportunity to do great work. A culture that welcomes your ideas and your entrepreneurial spark. Like you, community matters to us. They value work-life balance. Think big, and come grow with us. If you’re like us, you’ve got big ideas. At Cognizant, they're exploring new ideas every day. They're creating digital experiences.

Company culture

At Cognizant, they are a high-performing team with heart.

Their diverse community of 300,000+ people is working together to help transform the companies the world relies on. And when they're not developing game-changing digital solutions for clients, they're improving lives elsewhere by volunteering in local communities, fostering inclusion through their employee affinity groups and so much more.

Their team is as high-caliber as it is humble, caring, and supportive of one another. They believe that continuous improvement is the catalyst for growth and innovation, and they offer the flexibility, support, and opportunities all levels of associates need to take their lives and careers to new places.
Every day, all around the world, their people engineer impact―with their clients, communities, colleagues, and their own lives. 

About you

• Completed at least 2 years in college or SHS graduate
• No BPO experience required
• Willing to work onsite in Giga, Bridgetown, QC.
• Willing to work on shifting the schedule

How to apply

To apply for this position, simply click the “Apply” button on this page

Source/s

• Glassdoor.com