2022 Customer Service Representative (Rolling Intake)

Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment. #OneBoldFuture

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

What you need to know about the day-to-day tasks of a Customer Service Representative

• Answering incoming calls from customers
• Sorting out customers’ inquiries or requests
• Ensuring that customers’ requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different Concentrix and client-based tools and applications for customer management and servicing
• Delivering a high caliber of service in a friendly, confident, and informed manner

You are a perfect fit for the position if you:

• Are a college graduate with or without BPO experience
• Have at least six (6) months BPO experience
• Have good English communication skills
• Have excellent customer service, problem-solving, and multitasking skills
• Have superb computer skills
• Are willing to work in shifting schedule

Have a glimpse of what awaits you!

• Paid training
• Competitive salary plus allowances
• Monthly performance incentives
• Leave Credits
• Insurance Coverage
• HMO
• Career development and advancement opportunities

What are you waiting for? #JoinCNXC now and let’s be #DifferentTogether!"