2022 Facilities Associate (Rolling Intake)

About Concentrix

Concentrix is a leading global provider of customer experience solutions and technology. The company aims to be the world's greatest customer engagement services company, rich in diversity and talent.

Concentrix provides clients in key industry verticals: technology & consumer electronics; retail, travel & e-commerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public sector.

Your role 

• Interface with internal clients to determine project space requirements
• Verify floor plans with CAD technician to include details related to structural and civil engineering as well as mechanical and electrical systems    
• Ensure reconfiguration design meets federal, state, and local health and safety guidelines   
• Coordinate with internal groups and outside vendors to schedule installations, maintenance activities, and repairs based on material availability and minimal impact on the business operations   
• Manage scheduled installations by internal and external contractors during reconfiguration to avoid delayed timeframes and cost over-runs    
• Gather quotes from outside vendors for building fixtures; generate cost comparisons with our vendors to evaluate each project and total cost-saving potential    
• Monitor day-to-day site operations of long-term third-party contractors to ensure performance meets vendor service level agreement
• Coordinate with Procurement in gathering quotes from outside vendors for building fixtures, repairs, maintenance, and upkeep to evaluate each project and total cost-saving potential    
• Log, track, and submit vendor invoices for payment
• Monitor site-specific facility operations standards and processes set by the Facility Manager
• Coordinate the execution of Site Facilities & Engineering processes, which include implementation of the energy management program, Building and Grounds (B&G) upkeep and maintenance, B&G minor renovations (>PHP1 Million), capital and operational budget adherence, critical equipment maintenance, monitoring and reporting to internal and external stakeholders and approvers, and take corrective action or escalate to Facility Manager, as necessary
• Prepare and update standard reports to ensure consistent presentation and analysis of data, particularly on corrective and preventive maintenance of critical equipment, equipment monitoring, and maintenance schedules
• Prepare and maintain proper records of quality documentation relative to assigned duties and responsibilities
• Liaise with colleagues and subject matter experts (SMEs) as well as with operating partners, (Technology, Human Resources, Legal, Compliance, Security, Critical Equipment & Engineering, Projects & Branding, Reports & Leasing, etc.) for advisory support
• Any other responsibilities that may be assigned from time to time

Training, development & rotations

Learning Center

As the complexity of the communications industry continues to grow, they understand that you require increased professional training and training-related services to meet your business objectives. Today’s increasingly powerful and cost-efficient speech and voice automation solutions require specialized training in development, implementation deployment, and administration.

Concentrix meets your training needs by providing courses that span all levels of expertise and job function – from contact center managers to directors, from programmers and developers to executives. No matter what your design or development expertise is, Concentrix has classes to enhance and grow your knowledge level.

Concentrix Courses

Courses are offered in a classroom, as a webinar, or as e-learning modules. Courses cover product fundamentals including architecture, features, functionality, technologies, and techniques, as well as hands-on programming, configuration, integration, and troubleshooting.

Compensation & benefits

Concentrix Benefits include Dental Insurance, Vision Insurance, and 401K / Retirement Plan, along with 12 other unique benefits in categories such as Financial Benefits and Paid Time Off. Employees score their Perks And Benefit an average of 73/100.

Career progression

At Concentrix, they know that their people are the biggest strength, and they love when they share their growth stories. Around the globe, their staff is challenged to be disruptive every single day and that disruption is not only what makes them grow as a team, but also people grow as professionals. They are proud to develop their people from within and see them move up in their careers and the Concentrix organization.

In a world full of average, they stand out. Being fanatical about people means providing them with the support and resources to learn and advance in their careers. Worldwide teams have access to live learning opportunities, career pathing support, and even online learning portals with university-level courses. They recognize talent from the moment of hiring and are proud to support their employees to achieve the highest levels of success.

Work-life balance

Concentrix recognize all the stresses present in the world today, mental health and wellbeing aren’t just important, they’re crucial. They invest in resources to ensure that their people are mentally healthy because they care deeply about them and want to make sure nothing stands in the way of them growing and living their best lives. 

Company culture

Concentrix strives to provide the best possible customer experience for all client's customers. They think differently from their competitors because they understand the unique challenges their clients and their customers face.

Experience is everything because great experiences create better engagement. And, better engagement means better business outcomes for everyone. That’s the everyday life at Concentrix.

They are a global partner with ambitious, progressive business leaders and are always looking for ways to disrupt the market by being obsessed with making their clients’ businesses better. As a diverse, global organization, they have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands.

About you

• Bachelor's degree in a related field from a five-year college or university with zero to three years of related experience
• Strong communication skills, both written and verbal    
• Demonstrated ability to multi-task and meet timelines on deliverables   
• Self-starter, sense of urgency, and works well under pressure   
• Strong attention to detail   
• Proficient in Microsoft Office  
• Accreditation as DENR Pollution Control Officer and BOSH certified is an advantage

How to apply 

To apply for this position, simply click the “Apply” button on this page.

Source/s:

• concentrix.com
• ph.prosple.com
• indeed.com