Updating Results

Concentrix

  • 1,000 - 50,000 employees

Concentrix 2019 Customer Care Specialist

In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting the professional services market. 

Opportunity details

Opportunity Types
Graduate Job
Start Date
Ongoing

Application dates

Applications Open
11 Sep 2019
Applications Close
11 Oct 2019

Minimum requirements

Level of Study
High School graduate with at least 6 months experience in BPO industry
Accepting International Applications
No
Degrees Accepted
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
International Business
Management
Office Studies
Project Management
Event Management
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
E
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
T
Curriculum Studies
Early Childhood Education
General Education Studies
Primary Teaching
Secondary Teaching
Special Education
Tertiary Education
TESOL
Vocational Education & Training

Job Description:

We are absolutely obsessed with making our clients’ businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. We are looking for a 
Customer Care Specialist that shares this mindset.

Make that bold move today! Join Concentrix as a Customer Care Specialist!

As a Customer Care Specialist, you will deliver support to the customers and clients of the world’s biggest and best brands.

You will also be responsible for:

  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner

Basic Qualifications:

  • At least high school graduate
  • Experience of at least six months in the BPO industry is preferred; applicants without work experience are also welcome to apply
  • Excellent English communication skills
  • Working knowledge of computers
  • Good customer service, multi-tasking and problem-solving skills
  • Willing to work in shifting schedule

Enjoy these awesome benefits when you join us as a Customer Care Specialist:

  • Paid training
  • Benefits after 6 months
  • Career pathing and advancement opportunities
  • Competitive salary
  • Monthly performance incentives