Project Management and Implementation
- Works with business stakeholders to understand project objectives and requirements.
- Manages the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration and data entry
- Develops and maintains standard project management deliverables such as project plan, product backlog, issues and action items log, meeting minutes etc.
- Manages communication and deployment for projects from start to end.
- Develop and maintain standard project management deliverables such as project plan, product backlog, issues and action items log, meeting minutes etc.
Business Analysis and Customer Support
- Supports the software development team in defining and testing features.
- Manages after-sales customer support after deployment
- Develops and delivers world-class support experience
This is currently a work-from-home position. However, as things ease back to normal, it will become a hybrid position with mostly remote work but with occasional meetings held in our main office in Alabang.