To ensure effective resource scheduling on scheduling tools (ARMS/Retain), considering resource management guidelines, processes and protocols. The Associate will be based in our Manila Office.
Skills and attributes for success
Timely updating of resource schedules on scheduling tools (ARMS/Retain)
Timely review and resolution of scheduling conflicts.
Proactive review of resource availability /resource requirements.
Mailbox management and fulfilling the scheduling requests coming through emails in defined TAT.
Optimization of resource utilization through effective schedule management.
Basic reporting and analysis.
To qualify for the role, you must have
Graduates with 0-1 year of relevant resource management/workforce management experience.
Experience in workforce management concepts, resource deployment and scheduling will be preferred.
Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in the resource management team.
Work rights
The opportunity is available to applicants in any of the following categories.