Updating Results

MedSpecialized

  • 500 - 1,000 employees

2021 Account Management Executive

Cebu City (Currently having a Temp WFH setup. We will return to the office once things are back to normal)
They are responsible for maintaining the standard of client care & coordinates with other departments to address the concerns of the clients.

Opportunity details

Opportunity Type
Graduate Job
Number of Vacancies
3
Minimum Salary
PHP 20,000
Maximum Salary
PHP 23,000
Start Date
ASAP

Application dates

Applications Close
8 Oct 2021

Minimum requirements

Accepting International Applications
No
Qualifications Accepted
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
International Business
Management
Office Studies
Project Management
Event Management
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
C
Communication
Media Studies
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Creative Writing
Journalism
Music
Performing Arts
Photography
Creative Arts (all other)
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Geotechnical Engineering
Biomedical Engineering
F
Food and Beverage Service
Butchery
Baking and Pastry-making
Cookery
Food Hygiene
Food & Hospitality (all other)
Beauty Therapy
Hairdressing
Personal Services (all other)
H
Anthropology
Geography
Classics
Criminology
Gender Studies
Indigenous Studies
International Development
Peace & Conflict
Refugees & Forced Migration
Archaeology
History
International Studies
Modern Languages
Literature
Linguistics
Translating & Interpreting
Librarianship & Curatorial Studies
Philosophy
Policy Studies
Political Science
Public Administration
Social Work & Sociology
Theology & Comparative Religion
Humanities (all other)
Social Science (all other)
Liberal Arts
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
L
Justice & Law Enforcement
Commercial Law
Constitutional Law
Criminal Law
Family Law
International Law
Tax Law
Legal Studies
M
Audiology
Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Dentistry & Dental Science
Exercise & Sports Science
Health Administration
Addiction Medicine
Anaesthesia
Dermatology
Emergency Medicine
General Practice
Intensive Care Medicine
Medical Administration
Obstetrics & Gynaecology
Occupational & Environmental Medicine
Ophthalmology
Paediatrics & Child Health
Pain Medicine
Palliative Medicine
Pathology
Physician
Psychiatry
Public Health Medicine
Radiation Oncology
Radiology
Rehabilitation Medicine
Sexual Health Medicine
Sport & Exercise Medicine
Surgery
Naturopathy, Acupuncture & Complementary Medicine
Aged Care Nursing
Community Nursing
Critical Care Nursing
Family & Child Health Nursing
Mental Health Nursing
Midwifery
Nursing & Midwifery (all other)
Nutrition & Dietetics
Occupational Therapy
Optometry, Ophthalmology & Orthoptics
Paramedic Science
Pharmacy & Pharmacology
Massage Therapy
Physiotherapy
Rehabilitation Therapies
Podiatry
Environmental Health
Epidemiology
Health Promotion
Human Movement
Indigenous Health
Occupational Health & Safety
Public Health (all other)
Radiography
Medical & Health Sciences (all other)
Medical Technology
Counselling
Psychology
P
Architecture
Interior Design
Landscape Architecture
Construction Management
Property, Land & Real Estate
Quantity Surveying
Sustainable Development
Urban Design & Town Planning
S
Agribusiness
Agricultural Science
Aquaculture & Fisheries
Viticulture
Biochemistry
Biology
Chemistry
Earth Sciences
Ecology & Evolution
Environmental Studies
Forestry Studies
Parks & Wildlife Management
Food Science
Forensic Science
Genetics
Geology
Laboratory Technology
Marine Science
Physics & Astronomy
Veterinary Science
Sciences (all other)
Spatial Science
T
Curriculum Studies
Early Childhood Education
General Education Studies
Primary Teaching
Secondary Teaching
Special Education
Tertiary Education
TESOL
Vocational Education & Training
T
Building
Carpentry
Heating, Ventilation & Cooling
Flooring, Plastering & Tiling
Plumbing & Gasfitting
Bricklaying & Stonemasonry
Electrical
Glass & Glazing
Landscaping & Horticulture

Hiring criteria

Entry Pathway

See details

Working rights

Philippines

  • Citizen
Read more

Responsibilities:

  • Manage a portfolio of 50-60+ clients at one time remotely
  • Establish and maintain strong client relationships through regular close contact through frequent phone calls, email communication, and meetings online
  • Contact each client via phone call or online meeting at a minimum of once a month
  • Complete IMS Bootcamp and pass all train backs with a 90%+
  • Answer inbound calls and emails regarding client issues effectively and problem solve at the account manager level
  • Escalate client issues to the appropriate teams including Support, Implementation, QA/Development, etc. if items cannot be resolved at the account manager level
  • Follow up on client issues within 24-48 hours with updates
  • Monthly status report meeting with TL and Manager
  • Weekly team meeting client reports
  • Ensure client information in MOS is accurate and up to date
  • Updating, adding, and verifying client contact information in MOS monthly, making sure to mark key contacts such as office managers, physicians, etc.
  • Create cases in MOS to coordinate IMS Build updates, server migrations, and other IT related updates
  • Document all client communication in MOS
  • Effectively manage task assignments (IMS updates, escalations, weekly meeting reports, webinars, reference)


Requirements:

  • College graduate of any program
  • Strong attention to detail and multi-tasking skills
  • Can work well with a team
  • With at least 1-year Customer Service experience
  • Proficient in Microsoft applications
  • Good English verbal and written communication skills
  • Willing to work during holidays and weekends
  • Willing to work in our Cebu IT Park office

Hiring criteria

You should have or be completing the following to apply for this opportunity.

Entry Pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
Event Management
International Business
Management
Office Studies
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
C
Communication
Media Studies
Creative Arts (all other)
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Biomedical Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
F
Baking and Pastry-making
Butchery
Cookery
Food & Hospitality (all other)
Food and Beverage Service
Food Hygiene
Beauty Therapy
Hairdressing
Personal Services (all other)
H
Anthropology
Geography
Archaeology
History
Classics
Criminology
Gender Studies
Indigenous Studies
International Development
Peace & Conflict
Refugees & Forced Migration
Humanities (all other)
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security

Working rights

The opportunity is available to applicants in any of the following categories.

CitizenPermanent residentFull working rightsLimited working rightsNo working rights
Philippines