2021 IT Support Specialist (Start ASAP)

Responsibilities:

• Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
• Defines customers' needs and functionality in a service development cycle.
• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• Installs configure, and tests operating systems, application software, and system management tools.
• Ensures the highest level of systems and infrastructure availability.
• Implements warranty and support activities.
• Evaluates the existing systems and provides the technical direction to IT, support staff.
• Plans and implements system automation as required for better efficiency.
• Collaborates with other professionals to ensure high-quality deliverables within organization guidelines, policies, and procedures.
• Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders

Requirements:

• Bachelor's degree preferably in a tech-related course
• Experience in Windows Desktop Administration, Hardware, and Networking
• Strong English communications skill
• Previous experience as an IT is a plus
• Must PREFER to work in a graveyard shift
• Willing to work during holidays and weekends
• Willing to work in our Cebu IT Park office