- Handles customer service inquiries – inpatient, outpatient, and dental etc.
- Handles all approvals and generation of LOA's.
- Reviews and handles each call with high degree of attention to detail.
- Reads, understands, assesses and translates medical documents correctly.
- Meets performance metrics in terms of accuracy of reports, calls per minute and quality.
- Performs other functions related, and pertinent to the preceding enumeration as may be assigned by superiors from time to time.
This position is open to all Bachelor's degree graduates of Medical Allied courses.