Collection Assistant (Start ASAP)

Job Description

The position is primarily responsible for assisting the Collection and Acquired Asset Section Head in maintaining a low aging of receivable, administration and monitoring of accounts to ensure that payments on the accounts are made on time.

DUTIES AND RESPONSIBILITIES:

Loan Collection

• Receives loan payments
• Monitors loan payments
• Exhausts all collection efforts in order to maintain a low aging of receivable
• Encodes and summarizes all payments received for the day
• Reviews aging of receivables and classifies accounts appropriately
• Assists Superior in ensuring that aging of non-performing loans is within industry standards
• Monitors micro-financing collections/loan payments to reduce the higher non-performing ratio
• Identifies accounts needing follow-up
• Conducts follow-up on customers with past due accounts

Client Relations

• Attends promptly to customer queries, complaints and problems brought to his/her attention including but not limited to payments, deferments, and loan status
• Provides information to borrowers, explains regulations and policies, justifies course of action taken, and related collection matters
• Immediately brings to the superior’s attention any critical or sensitive customer relations matters

Report Preparation and File Management

• Prepares monthly loan collection status report
• Maintains records/general control filing system of all correspondences, reports, memoranda, and documents for record purposes

Others

• Participates actively during staff meetings, training programs and other professional development work
• Performs other related duties as assigned.

REQUIREMENTS:

• Graduate of any four (4) year course
• At least one (1) year work related experience
• With knowledge of collection procedure
• Willing to work in Bacoor, Cavite