Workday Technical Support Analyst (Rolling Intake)

About ProbeCX

Probe CX combines human intelligence with technological wizardry. Fueled by their deep passion for finding better solutions, they help clients solve their pain points and satisfy their customers. Their consulting-led approach leverages a comprehensive suite of capabilities to deliver scalable digital transformations.

Your responsibilities

• Perform initial triage of Workday issues
• Identify Points of Failure in Integrations
• Develop Testing Suite for Workday functionality
• Perform Testing of Workday functionality
• Organisational Capability Building
• Application Software Roadmap - Contribute to and maintain a road map to facilitate application software development and ensure the development work is prioritized in line with business requirements.
• Analyse specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
• Ensure a safe, healthy, and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.
• Complete all necessary training requirements and professional development opportunities.

Training & development

At Probe CX, they promise their clients that they’ll do it better. To do so, they tap into their limitless capabilities, the latest technology, state-of-the-art buildings, proven operating tools and techniques, and fast networking. The training length varies per role and client. It's largely dependent on the complexity of the position and the client it services.

Compensation & benefits

• Prosple monthly salary estimate is from Php 30,000 to 46,000.
• HMO with a subsidized fee for 1 dependent for life, Wellness Program available 24/7, and Life Insurance!
• Lifestyle Flexibility Coordination Program is Available (once you hit Production) for your flexibility needs!
• 20 Annual Leaves, don't get Sick, and use it all for Vacation, with 10 convertible to cash
• Night Differential and Hazard Pay, Monthly Uncapped Profit Incentives,
• Real Career Growth Opportunities --- learn about their Future Focus Program, Stellar Academy, and Secondment Bootcamps!
• Summer Outing for the whole company, Gala Awards Nights for Top Performers, and a Kick-Ass Year-End Party
• Ability to apply for Internal Global Openings (Australia, US, Singapore, South Africa)
• They are an equal-opportunity employer with a strong Diversity and Inclusion Program!
• Executives and Senior Managers that act like your peers and that you can talk to on a daily basis! Your opinions and recommendations can be heard.
• Christmas Baskets/Hams, Tenure & Loyalty Gifts, Free Food Days, Holiday Gifts, Raffles…

Career progression

Work-life balance

Empathetic, talented, passionate, and prepared people are the bread and butter of our success. Their ideas are the lifeblood of our business and help them walk the walk. That’s where you come in.

With experience spanning over four decades, across a broad range of industries and markets, they’re bigger than their local competitors. They’re driven by passion. They’re global. They’re bolder. They have a more exciting work environment. They’re more dynamic with better ideas. They empower people. They have a very clear purpose. And they’re opposed to bland and boring jobs.

Company culture

They live by their unique passion-focused culture. It helps them foster team spirit and a sense of belonging, and this is what helps create a bright, bold, and buzzing atmosphere.

About you

• Workday integration framework knowledge, web services knowledge, and relevant certification.
• Functional knowledge of Finance and HRC systems.

How to apply

Please click the "Apply on employer site" button on this page to apply.

Their team works very fast to process a high volume of applications. You can expect to be in contact with a recruiter via phone or email within 1-2 business days of applying. It is important to note that most of their roles require background checks and this process can take up to 4-6 weeks in some cases. Rest assured, your recruiter will be in contact with you every step of the way.

Source/s:

• probecx.com
• youtube.com
• erieri.com