Updating Results

Prosple

4.6
  • < 100 employees

Customer Success Consultant

Remote(Philippines, Indonesia or Pakistan)
We are looking for Customer Success Consultants who are unconventional thinkers and are itching to punch above their weight.

Opportunity details

Opportunity Type
Graduate Job
Number of Vacancies
1-2
Start Date
ASAP

Application dates

Applications Close
30 Sep 2021

Minimum requirements

Accepting International Applications
Yes
Qualifications Accepted
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
C
Communication & Media Studies
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Journalism & Writing
Music & Performing Arts
Photography
Creative Arts (all other)
E
Aerospace Engineering & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Geotechnical Engineering
F
Food & Hospitality
Personal Services
G
General Skills & Pathways
H
Anthropology & Geography
Classics
Criminology
Development, Migration & Gender
Archaeology & History
International Studies
Languages, Literature & Linguistics
Librarianship & Curatorial Studies
Philosophy
Politics & Policy Studies
Social Work & Sociology
Theology & Comparative Religion
Humanities (all other)
Social Science (all other)
Liberal Arts
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
L
Justice & Law Enforcement
Law
Legal Studies
M
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Dentistry & Dental Science
Exercise & Sports Science
Health Administration
Medicine & Medical Science
Naturopathy, Acupuncture & Complementary Medicine
Nursing & Midwifery
Nutrition & Dietetics
Occupational Therapy
Optometry, Ophthalmology & Orthoptics
Paramedic Science
Pharmacy & Pharmacology
Physiotherapy & Rehabilitation
Podiatry
Public Health
Radiography
Medical & Health Sciences (all other)
Medical Technology
Psychology & Counselling
P
Architecture & Interior Design
Building & Construction
Property, Land & Real Estate
Quantity Surveying
Sustainable Development
Urban Design & Town Planning
S
Agricultural Science & Management
Biochemistry
Biology
Chemistry
Earth Sciences
Ecology & Evolution
Environmental Science
Food Science
Forensic Science
Genetics
Geology
Laboratory Technology
Marine Science
Physics & Astronomy
Veterinary Science
Sciences (all other)
Spatial Science
T
Curriculum Studies
Early Childhood Education
General Education Studies
Primary Teaching
Secondary Teaching
Special Education
Tertiary Education
TESOL
Vocational Education & Training
T
Building
Carpentry
Heating, Ventilation & Cooling
Flooring, Plastering & Tiling
Plumbing & Gasfitting
Bricklaying & Stonemasonry
Electrical
Glass & Glazing

Hiring criteria

Entry pathway

See details

About Prosple

Prosple is a careers and education technology company. Our tech is used by leading universities and organisations to connect students with education and employment opportunities.

Prosple’s enviable track record includes incubating a series of new businesses, 100% in-house, from startup to full-scale operations. We shipped our first product in 2015, and have since launched four businesses and 11 products that reach over 1m users annually. And we’re just getting started. 

Prosple combines the best of innovative startup culture with exciting SaaS growth opportunities. We believe the business with the best team on the field will win, and we’re always on the lookout for unconventional thinkers who are itching to punch above their weight.

This is a varied role, which may involve:

  • Online and administrative support
  • Updating and managing online content
  • Managing email campaigns and CRM
  • Analysing data and creating reports
  • Social media, marketing and SEO support
  • Liaising with clients, students and universities
  • Online and offline research
  • Graphic design support
  • Other projects and tasks as required.

To apply for this role candidates will need: 

Essential:

  • Proactive approach with a can-do attitude and the ability to be a self-starter
  • Excellent oral and written communication skills (English)
  • Strong organisational ability – ability to prioritise and manage competing tasks/projects
  • Ability to learn new systems and processes quickly
  • High attention to detail and accuracy

Desirable:

  • Experience with online and/or managing email campaigns and websites
  • Experience with after-sales support 
  • Social media experience
  • Data analysis skills
  • Experience using any of the following will be highly regarded: Jira, Atlassian, Google Analytics, Hootsuite, ActiveCampaign, LeadPages, Alchemer, Mailchimp, Adobe, Copper CRM
  • Experience using GSuite (Google Sheets, Google Docs etc)

Other Information:

  • Permanent, full-time role
  • Flexible work hours (With the condition of 5 hours per day should be along Sydney business hours)
  • Remote
  • 1 to 3 months probationary period
  • 4 weeks annual leave 
  • Competitive salary dependent on experience 

Interested in joining our team? 

All you need to do is complete the Talent Trial. This talent trial is an opportunity for you to show off your potential as a customer success consultant with Prosple

In working through the talent trial, you’ll also gain some insight into the expectations and responsibilities of the role itself.

We will be in contact with all high performing candidates to invite them to a one on one interview.

Ready to get started?

Click the button below to proceed with the talent trial.

Hiring criteria

You should have or be completing the following to apply for this opportunity.

Entry pathway
Degree or Certificate
Study Field
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
C
Communication & Media Studies
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Journalism & Writing
E
Aerospace Engineering & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
F
Food & Hospitality
Personal Services
G
General Skills & Pathways
H
Anthropology & Geography
Classics
Criminology
Development, Migration & Gender
Archaeology & History
International Studies