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QIAGEN Business Services Manila

  • 1,000 - 50,000 employees

2021/2022 Senior Service Admin & Dispatch Representative for APAC

McKinley West, Taguig (Currently in a work from home setup until further notice)
At the heart of QIAGEN's business is a vision to make improvements in life possible.

Opportunity details

Opportunity Type
Graduate Job
Number of Vacancies
1
Start Date
ASAP

Application dates

Applications Open
31 Aug 2021
Applications Close
28 Feb 2022

Minimum requirements

Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience

Hiring criteria

Entry pathway

See details

As a Senior Admin and Dispatch Representative, you are responsible to:

  • Assist the Service Solutions area in the fields of escalation of Field Service activities, invoicing and other administrative tasks.
  • Coordination of Field Service Specialists for onsite visits compliant to Service Agreements.
  • Maintaining data in different systems used according to SOP.
  • Communication with ex- and internal customers thru various platforms: phone, emails, fax, e-commerce portals.
  • In time invoicing of service interventions and service products.
  • Prepare and deliver Service agreement quotes.

QUALIFICATIONS:

  • Bachelor's Degree or a comparable qualification
  • +3 year of experience in Customer Service, administrative tasks, coordination and/or preparation of contracts, agreements and sales quotations
  • Proficient experience with SAP and/or Salesforce, Microsoft office software
  • Strong English language skills (verbal/written)
  • Ability to handle extensive workloads and show flexibility
  • Ability of an independent and structured working environment
  • Amenable to temporarily work from home (with a stable internet connection)

Hiring criteria

You should have or be completing the following to apply for this opportunity.

Entry pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security