Security Bank Process Reengineering Analyst

About Security Bank

We are the Philippines’ largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016—the Bank of the Year – Philippines by The Banker.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Position

The Process Reengineering Analyst is responsible for identifying, analysing and redesigning the Bank’s core business processes with the aim of achieving dramatic improvements in critical performance measures, such as cost, quality, service, and speed. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from veterans of the banking field.

As a member of the Corporate Planning Division, you will be at the forefront of giving personalized and quality service to internal stakeholders. By rethinking and redesigning the way work is done to better support the Bank’s mission, the Process Reengineering Analyst will be instrumental in reducing costs and driving operating efficiencies in the organization.

We are looking for Process Reengineering Analysts who will bring fresh ideas to the continuous improvement of our processes, and the passion when it comes to the execution of projects and tasks. We also need our Process Reengineering Analysts to be versatile and enthusiastic when it comes to dealing with challenges.

Security Bank’s mission is to meet our customers’ needs with intelligent and personalized solutions as we help them build for their future. Our Process Reengineering Analysts play an important role in completing that mission.

Responsibilities:

• Assesses the current processes of the Bank and determine what exactly needs reengineering
• Performs a thorough needs analysis of the business or operations unit
• Assists in conducting a series of sessions with process owners and stakeholders regarding the need and strategy for process reengineering
• Documents the existing and proposed reengineered processes, and all related workflows, policies and procedures
• Ensure continuous improvement by employing an improvement strategy that enable the Bank to make the move from traditional functional orientation to one that aligns with strategic business processes

Qualifications:

• Bachelor’s Degree in Business, Finance, Engineering or related field; Six Sigma knowledge or certification preferred
• Must have at least 2 years of business process improvement experience, preferably from banking or financial services industry
• Strong project management and business analysis skills
• Must possess good communication skills