Updating Results

Sprout Therapy

  • 100 - 500 employees

2021 Care Operations Associate

Remote work

Opportunity Expired

We're looking to rapidly grow our team with values-driven, diverse, caring professionals to help us improve autism care.

Opportunity details

Opportunity Type
Graduate Job
Number of Vacancies
5
Salary
USD 12,000 - 15,000

Application dates

Applications Open
1 Feb 2021
Applications Close
15 Mar 2021

Minimum requirements

Minimum Prior Qualification
Bachelor
Accepting International Applications
No
Qualifications Accepted
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
International Business
Management
Office Studies
Project Management
Event Management
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
C
Communication
Media Studies
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Creative Writing
Journalism
Music
Performing Arts
Photography
Creative Arts (all other)
F
Beauty Therapy
Hairdressing
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
H
Anthropology
Geography
Classics
Criminology
Gender Studies
Indigenous Studies
International Development
Peace & Conflict
Refugees & Forced Migration
Archaeology
History
International Studies
Modern Languages
Literature
Linguistics
Translating & Interpreting
Librarianship & Curatorial Studies
Philosophy
Policy Studies
Political Science
Public Administration
Social Work & Sociology
Theology & Comparative Religion
Humanities (all other)
Social Science (all other)
Liberal Arts
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
L
Justice & Law Enforcement
Commercial Law
Constitutional Law
Criminal Law
Family Law
International Law
Tax Law
Legal Studies
M
Audiology
Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Dentistry & Dental Science
Exercise & Sports Science
Health Administration
Addiction Medicine
Anaesthesia
Dermatology
Emergency Medicine
General Practice
Intensive Care Medicine
Medical Administration
Obstetrics & Gynaecology
Occupational & Environmental Medicine
Ophthalmology
Paediatrics & Child Health
Pain Medicine
Palliative Medicine
Pathology
Physician
Psychiatry
Public Health Medicine
Radiation Oncology
Radiology
Rehabilitation Medicine
Sexual Health Medicine
Sport & Exercise Medicine
Surgery
Naturopathy, Acupuncture & Complementary Medicine
Aged Care Nursing
Community Nursing
Critical Care Nursing
Family & Child Health Nursing
Mental Health Nursing
Midwifery
Nursing & Midwifery (all other)
Nutrition & Dietetics
Occupational Therapy
Optometry, Ophthalmology & Orthoptics
Paramedic Science
Pharmacy & Pharmacology
Massage Therapy
Physiotherapy
Rehabilitation Therapies
Podiatry
Environmental Health
Epidemiology
Health Promotion
Human Movement
Indigenous Health
Public Health (all other)
Occupational Health & Safety
Radiography
Medical & Health Sciences (all other)
Medical Technology
Counselling
Psychology
P
Architecture
Interior Design
Landscape Architecture
Construction Management
Property, Land & Real Estate
Quantity Surveying
Sustainable Development
Urban Design & Town Planning
T
Building
Carpentry
Heating, Ventilation & Cooling
Flooring, Plastering & Tiling
Plumbing & Gasfitting
Bricklaying & Stonemasonry
Electrical
Glass & Glazing
S
Agribusiness
Agricultural Science
Aquaculture & Fisheries
Viticulture
Biochemistry
Biology
Chemistry
Earth Sciences
Ecology & Evolution
Environmental Studies
Forestry Studies
Parks & Wildlife Management
Food Science
Forensic Science
Genetics
Geology
Laboratory Technology
Marine Science
Physics & Astronomy
Veterinary Science
Sciences (all other)
T
Curriculum Studies
Early Childhood Education
General Education Studies
Primary Teaching
Secondary Teaching
Special Education
Tertiary Education
TESOL
Vocational Education & Training

About The Role

The Care Ops Associate will serve as a case manager and care coordinator for families receiving ongoing care. You will support multiple families at a given time, guiding them through their care journey, starting with the scheduling of their first direct intervention appointment, all the way to graduation from the program. You will serve as the single point of contact for all Sprout providers who serve your assigned families, responsible for all operational aspects of care delivery.

What You'll Do

  • Own and maintain relationships with families and their Sprout care teams, acting as their primary point of contact on all matters related to care
  • Be accountable for engagement with Sprout services by our families, upholding a superior quality of care, and attaining high satisfaction scores from both families and providers
  • Within your market, act as primary coordinator of all cross-functional operations pertinent to your assigned families
  • Maintain regular, open communication with Sprout providers in your market, to proactively plan for optimum care results and problem-solve potential issues
  • Utilize an array of proprietary and third-party software to complete your daily tasks
  • Understand and apply federal and state requirements regarding family confidentiality and the principles of maintaining protected health information (PHI), such as HIPAA