Updating Results

Sykes

4.4
  • #99 in All Sectors
  • 1,000 - 50,000 employees
  • Business Process Outsourcing

SYKES is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. We have more than 55,000 dedicated employees and more than 65 sites in more than 20 countries. We have operations in North America, Europe, Middle East, Africa, Latin America and the Asia Pacific. We provide services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service.

In the Philippines, SYKES is recognized as the first multinational call center in the country. We are also the first call center to venture outside Manila and establish operations in Cebu. From only 14 employees, SYKES grew to 15,000 and now has 7 sites in the country. SYKES has more than 20 years of experience in the industry and is known for its innovative and supportive work environment.

MILESTONES

  • 2016 PEZA Awards
    • Outstanding Community Project Award
       
  • 2018 Cebu IT-BPM Organization (CIB.O)
    • Cebu's Top 10 IT/BPM Companies
    • Special Award as the Pioneer Call Center in Cebu
    •  
  • 2018 Asia Leaders Awards
    • BPO Company of the Year
    • CSR Company of the Year
       
  • 2019 Asia Pacific Stevie Awards Industries
    • Silver Winner - Award for Excellence in Innovation in Internal (Corporate) Events
    • Bronze Winner - Award for Excellence in Innovation in Business Product and Service Industries
       
  • 2019 South East Asia Business Awards (SEABA)
    • BPO Company of the Year – Philippines
       
  • 2019 17th Philippine Quill Awards
    • Awardee for Internal Communications
       
  • 2019 Cebu IT-BPM Organization (CIB.O)
    • Top 10 IT/BPM Companies in Cebu

Recruitment Process

Ready to apply?
Here's our Virtual Application Process in 3 easy steps*

  1. Submit your application online.
  2. Take your phone interviews.
  3. Review and sign your job offer virtually.

*Some accounts may require you to take an exam.

Remuneration & Career Growth

SYKES is the best company where you can work, learn and grow. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. That means that you get to work with the world's biggest brands and industry leaders! Here are some of the other benefits of working in SYKES:

  • Competitive salary, account-specific benefits and performance incentives
  • Night differential and night shift allowances
  • Paid sick and vacation leaves
  • HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents
  • Life Insurance
  • Study Assistance Program
  • Cool office spaces and employee-centric facilities
  • Accessible locations
  • Mentoring and development programs for career growth opportunities
  • Exclusive discounts in partner establishments
  • Company-sponsored interest clubs
  • Employee engagement activities
  • Volunteer programs

SYKES has been in the Philippines for more than 20 years and is considered the country's first multinational contact center!

Graduate Review

Overall Score
4.4
Overall score based on 5 reviews
They Score Best in…
9.4
Culture
9.2
Diversity
9.2
Recruitment
9.3
Training
9.4
Culture
9.2
Diversity
9.2
Recruitment
9.3
Training
What Graduates Say About Them
  • Considerate Superiors
  • For me, it's the culture. One of the best company I've worked with. A friendly environment that supports you and promotes equality.
  • Training, Colleagues
  • I know there's pros and cons for everything, but for me, I don't focus much on the cons of my current company.

Jobs & Opportunities

Locations With Jobs & Opportunities
  • Mandaluyong, National Capital Region
Hiring candidates with qualifications in
B
Business & Management
C
Creative Arts
E
Engineering & Mathematics
H
Humanities, Arts & Social Sciences
I
IT & Computer Science
L
Law, Legal Studies & Justice
M
Medical & Health Sciences
P
Property & Built Environment
S
Sciences
T
Teaching & Education

Graduate Success Stories


  • Graduate stories
They offer mentoring and coaching sessions for all employees to really ensure that there is career growth no matter what path they’re in.

Minelli Inoferio

  • Graduate stories
They offer mentoring and coaching sessions for all employees to really ensure that there is career growth no matter what path they’re in.

Minelli Inoferio

  • Graduate stories
They offer mentoring and coaching sessions for all employees to really ensure that there is career growth no matter what path they’re in.

Minelli Inoferio

  • Graduate stories
They offer mentoring and coaching sessions for all employees to really ensure that there is career growth no matter what path they’re in.

Minelli Inoferio

A Day In The Life Of


  • Day in the life

Minelli Inoferio

  • Day in the life

Minelli Inoferio

  • Day in the life

Minelli Inoferio

  • Day in the life

Minelli Inoferio