Updating Results

TeleTech

  • 500 - 1,000 employees

Customer Service Representative - Pasay

Pasay, Metro Manila
TeleTech is on the search for Customer Service Representatives to proactively create meaningful connections with our team in Pasay City.

Opportunity details

Opportunity Type
Graduate Job
Number of Vacancies
15
Start Date
12 Apr 2021

Application dates

Applications Open
5 Apr 2021
Applications Close
30 Apr 2021

Minimum requirements

Minimum Prior Qualification
Bachelor
Accepting International Applications
No
Qualifications Accepted
M
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Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

What you'll need to qualify:

  • Completed at least 2 years of college of any course
  • Exceptional English verbal and written communication skills
  • Handy with MS Windows and other computer applications
  • Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
  • Ability to thrive in a dynamic environment

What your typical day will consist of:

  • Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat
  • Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services
  • Open and maintain customer accounts and information
  • Resolve technical issues with patience and understanding
  • Positively participate in company events, team activities, and continuous learning

What you'll enjoy:

  • Competitive pay and performance-based incentives
  • Real career growth opportunities
  • Company-sponsored HMO with Health & Wellness programs for you and your family
  • Educational assistance through tuition reimbursement
  • An accessible office inside the central E-Com Centers in Pasay City.