Manila Electric Company (Meralco) Past Graduate Jobs & Opportunities

Supports business requirements through innovative digital solutions by using agile and lean start-up practices.

The Field Representative performs activities necessary to support the zero unread meters project for the Home and Micro Biz (HMB) customers. This includes field verification, handling of meter relocation, service entrance approval of microcell sites and termination of contract among others.

The Data Analyst is responsible in ensuring data quality in Networks organization through the effective development and implementation of guidelines and procedures, and alignment across different teams. The role shall develop and implement Data Migration Plan necessary for the implementation of new systems and major system upgrades.

The Occupational Safety and Health Officer supports the organization with compliance to local and international regulations and standards by assisting in the design, planning, development, implementation, and monitoring of Meralco’s overall safety and occupational health programs.

The Ambulance Driver-Operator provides support to the Health Emergency Response Specialist in emergency response and patient transport, and is responsible for the replenishment of needed ambulance supplies.

Single Phase Inspectors are responsible for the inspection and audit of service connections to secure meter integrity on single phase metering facilities (residential metering facilities) leading to the initiation and processing of billing adjustment cases.

The Process and Standards Analyst supports the organization’s drive to promote the value of customer-centricity through the design and development of customer service processes in compliance with regulatory standards.

The Social Media Marketing Associate is responsible for designing customer experience across all Meralco social media platforms and in the implementation of campaigns, programs and advocacies to build and encourage community interaction, increase engagement, and deliver positive sentiment in the digital space.

The Self-Service Channel Associate supports the goal of improving Meralco’s overall customer experience through management of existing self-service channels and design and development of new services, and in the implementation of projects and initiatives.

The Customer Management Associate is responsible for ensuring that Customer Relationship Management (CRM) system is fully optimized by orchestrating regular maintenance and enhancement initiatives.

The Project Manager is responsible for overseeing all aspects of planning, execution, monitoring and control of the customer transformation project which will replace the current billing and collection system of the company. This includes ensuring that the project is within schedule and budget, and successfully completes system implementation.

The Organization Support Staff assists the organization in resource, logistics, supply, and inventory management. The role prepares, submits, and files documents required for internal processes; responsible for record keeping and contract administration.